RETURNS & CANCELLATION

Return

You can exchange your item within 14 days, however you will have to pay the cost of return shipping. To be able to return your item, make sure to keep the receipt, original packaging and marketable condition of your order. The return shipping fee is refunded only if you receive a defective item or there is a mistake with your order. Money is returned within 30 days from the date of return.

Cancellation Policy

To cancel your order, please e-mail us at support@hellraisers.pro or you can directly cancel your order by logging in to your account for HR SHOP. You can only cancel the order before the order has been dispatched. Cancellation requests received after the order has been dispatched will be dealt on a case by case basis.